Under certain conditions; and in accordance with the Egyptian Consumer Protection law: item(s) received from ( OVEQ ) can be returned within 14 days from Purchasing date in case you changed your mind, or if defective, wrong, not matching the description on website or missing parts.
You Can Request A Refund pickup Through This Phone Number +20 1210 9999 88 And One Of Our Representatives Will Issue An Order To The Courier To pickup The Refunded Item Or Through Out The Retailer Shop That You Have Bought From.
Please see below conditions for your return request to be accepted
product must remain sealed, except if the product is defective or damaged
product is in its original condition and unused.
product label is still attached.
product is complete.